The company has consistently followed the business principles of "customer first, service survival", established a sound, first-class quality assurance and service system, and has more experienced service teams in Beijing, Hefei, Xinjiang, Hainan, etc., providing professional timely Technical service support.

Service Content

1, technical consultant service

Provide 7x24 hour technical consultant services, users have problems in the process of use, will have technical engineers to provide technical services, timely determine solutions, and solve the problem as soon as possible;

2, the installation guidance

The products purchased by the user have an installation operation video or paper installation step exploded, or you can put a call call in the installation technical consultation;

3, fault analysis and processing

By using remote analysis and guidance by remote analysis and guidance, the analysis of product fault issues is used to develop a viable solution according to the analysis results, and the user's fault problem is quickly solved by active analysis, or contact coordination. Timely handling of business, guaranteeing issues;

4, home repair and renewable service

After-sales engineers understand the actual failure of users, timely repair processing and recommendations for new, provide quality services to customers, and ensure continuity of customer service;

5, spare parts guarantee

Spare Part Library Technology Services will prepare the plan of the spare parts to ensure the need for maintenance work according to the needs of user requirements and maintenance. Providing spare parts for critical equipment components will replace them with spare parts to ensure normal use of users.